1

This place is terrible! I went in probably 6 months ago to get my car checked because it was squealing really badly. They gave me a diagnostic and said there was oil leaking onto my bet causing it to wear faster than it should and squeal, spraying the oil throughout my engine. I got it repaired with them and halfway through the repair, they called me saying they forgot to order a part that was crucial for the repair and it would take one more day for it to get there and repair. I obviously said do it so they could get it fixed. This also made the repair a lot more than they quoted me and take longer than they said it would take. I also took my car in the day before to drop it off and get it ready for the next day to get repaired and they were extremely rude saying I couldn't drop it off that day. I have done this before with other mechanics if I am busy that day and there was never an issue. I eventually was able to drop it off but they were extremely rude. That's not even the worst part of it. 2 weeks later after my repair, my car starts squealing again, doing exactly what it was doing before and I called and they said they replaced everything that was wrong with it and it shouldn't be squealing. Well I know what I'm hearing and it definetly was squealing and evident that they didn't do anything to fix my vehicle. I will never be going here again. Terrible customer service and didn't fix my vehicle at all.

Wyatt, your experience is not what we would have wanted. We stand by our work so if you are continuing to have issues, please let us know. You can call Jake at 208-356-7777 and he will take care of it for you.

- Oswald Service Inc - Rexburg
5

My experience was awesome. I was taken care of in a timely manner. The service at the desk was excellent. My car is running great. I loved that I was told about my brakes could be getting worn and to keep watch. I will be going to Oswald for my oil changes so Jesse can keep an eye on my brakes. Love the place. 5 stars from me! Deb.

Deb, thank you so much! We know automotive repairs can be stressful and we do our best to help our customers plan ahead. Thank you so much for your business and for the great rating and review.

- Oswald Service Inc - Rexburg
5

Timing chain. Good friendly service.

Bryan, thank you so much for the 5 stars and for your business.

- Oswald Service Inc - Idaho Falls Downtown
5

Awesome!! The service was quick and was reasonably priced! The space was clean and inviting and everyone there was professional and friendly!

5

Very honest and very fast, great place, not many places talk you out of a repair you really don't need.

5

They are clean and profesional.

5

Fast excellent service

Bruce, we appreciate your business and the excellent rating and review!

- Oswald Service Inc - Rexburg
5

I've been going to Oswald's Service for over 40 years. I continue to go there because they are honest, efficient, and customer friendly. This is a family-owned company and their service is the best.

5

Great place, great service

Josh, thank you so much for the excellent rating and review!

- Oswald Service Inc - Rexburg
5

I have taken my truck to Oswald's several times. They are really good to work with, and so far have been honest with me about.thenrepairs they have done and how much it will cost. A lot of places lie through their teeth and stick you with a huge bill at the end Oswald's hasn't. I will continue to bring my vehicle in for servicing here.

Avery, so glad to hear you've had a positive experience! Honesty has been at the core of our business since Grandpa Crockett started the place. Thank you for trusting us with your vehicles and we look forward to continuing to take care of your automotive repair and maintenance needs in the future. Thank you for the excellent review.

- Oswald Service Inc - Idaho Falls Downtown