Being new in town and having an emergency problem with our vehicle we searched online for a repair shop. We saw that Oswald had many 5-star reviews so scheduled an appointment with them. Despite their being very busy that day, they took our vehicle in, were able to properly diagnose it the same day, acquire the parts (which we thought might be difficult), repair the vehicle and have it back to us the next day. The vehicle now is safe and runs great, all at a very reasonable price. Their customer service (from everyone we encountered at Oswald) showed that they honestly care about providing customers a quality experience. Based on our previous experiences for many years at many different repair shops back home, this was a breath of fresh air to say the least. If you want prompt, highly professional service at a fair and reasonable price from people who honestly care about providing quality work and great customer service, Oswald Service & Repair is the place to go. They have earned another loyal customer!