Had a wiring problem they fixed it but will not have them do any repairs again. Had my truck in 3 dollar part. Told them what to look for!!! Been in a couple times before did good work. Again (but) $174.00 to look over my truck. Now my truck leeks oil in two different places. Get a estimate before you get any work done on your vehicle. Never use them again. I feel I got screwed...
We’re sorry we didn’t see your review sooner and sincerely apologize for the delay in responding. We appreciate you bringing your truck to us in the past and are disappointed to hear that this visit didn’t meet your expectations. We understand your frustration—especially when you felt the issue and part were clear—and we regret that the inspection and outcome left you feeling let down. While diagnostic time can vary, we always aim to communicate clearly and fairly about our process and pricing. It's clear we could have done better in this situation. We take your feedback seriously and are using it to improve how we handle estimates and follow-up communication. If you’d ever consider giving us another opportunity down the road, we’d be grateful for the chance to do right by you. Thank you for sharing your experience.
- Oswald Service Inc - Idaho Falls Downtown