Rexburg and Idaho Falls Auto Repair

We live out of state. Our son who attends college in Rexburg had his truck break down on the way to school. We called around to get a referral for a good mechanical shop. Oswald’s were highly recommended. We left it there on a Saturday when they were closed. They had a great “drop-off” set up. All of my communication with them has been over the phone. Jesse was my contact there. Everything went as discussed and expected, even though the work was quite extensive. I felt that they treated us in a very kind, honest and professional manner! I definitely recommend them!

Very friendly and helpful staff. Thanks for your help!

Great customer service!

I come here to get most of my vehicle work done and have always had a great experience. The staff are very friendly and helpful and the prices are extremely fair. The only time I don't bring my vehicle here is when Oswald doesn't offer the particular service or because I have warranty stuff that needs to get done through a dealership.

I went to Oswald's for a second opinion on an alignment problem and their quote was nearly half the price of their competitor. I also had a oil leak problem. Their competitor only found one leak whereas Oswald's was able to find three and repaired all three for less than their competitor quoted for one. They gave me a ride home so I didn't have to wait in their Lobby for hours and pick me up when it was done. Nick & Josh at the front always listen very carefully to my questions and answer everything thoroughly. They even vacuum the inside of my cab and cleaned my window. Their work is very professional and guaranteed. I highly recommend their service.

Fantastic service. They have earned all my business. I wouldn't think of going anywhere else.

Thanks so much for your expertise in repairing & fixing my jeep's: OE PURGE SOLENOID HOSE ASSEMBLY. I am very please with the repair you did on my jeep. Thanks so much😊 Euranius Patterson

Last Thursday I paid over $300 for them to change my oil, transmission fluid, cabin air filter, and figure out the causes of a few noises. The next evening my fiance pointed out the huge puddle of transmission fluid under my car. Of course, Oswald's wasn't open until Monday. I need my car and I can't drive it around without transmission fluid, so I took it to another mechanic. They discovered the transmission drain plug was screwed on wrong and EVERY bolt around the transmission fluid pan was loose. The said there is no honest reason for those bolts to even be touched with the services I received. It cost me $85 for this other mechanic to tighten the bolts and put the drain plug on correctly. The only conclusion I can come to is Oswald's wanted me to drive around without transmission fluid and then bring it to them to fix the thousands of dollars of damage they caused.

The service was done promptly and on time. The review of results was personal. While waiting, I heard the two customer service agents treat the callers with courtesy and after listening carefully provide incredible insight into each person's needs.

I highly recommend Oswald's for anyone in the Rexburg area. As someone coming from an automotive background it's very comforting to know that I can rely on them to be honest, thorough, and fair to the people that I send to them. I trust them with my personal vehicles when I don't have the time to repair or maintain them myself. They've rightfully earned a life-long customer in me