I have always had great service by Oswald. Today was a little different. When you check in they have a form you fill out so they now what services they are performing for you. However, I filled out the form and they only did one of the things on the form and weren't sure if I wanted the others done, for some reason. Instead of clarifying, they just didn't do it so I had to schedule a whole other appointment to have the other services done.
Kami, thank you so much for the feedback. It's good for us to hear where we can improve. We apologize for not communicating clearer and we'll be sure to prevent this from happening again. Thanks again!
- Oswald Service Inc - Rexburg