5

Always great service

5

EASY IN AND EASY OUT. FRIENDLY SERVICE AND CONSCIENTIOUS SERVICE PERSONNEL. I KEEP COMING BACK FOR THE SERVICE NEEDS.

5

I was surprised of how quick they were able to service my car. They are professional and very friendly. I will be doing business with them again.

Caden, thank you so much for the 5 stars and for the great rating! We are always happy to gain a new customer and we promise to always take great care of you.

- Oswald Service Inc - Rexburg
5

Had our truck in for a routine oil change. In the process, they did their multi-point check and checked a couple extra items for us. Very thorough. Very reasonably priced. And had our truck ready in a reasonable amount of time. Vacuumed the interior and cleaned our windows. Sorry about our Wyoming dust, guys! Five stars for excellent service!

We love Wyoming dust! We especially love that you trust us with your vehicles and we so appreciate your rating and review. Thank you.

- Oswald Service Inc - Idaho Falls Downtown
5

Seemed to hit the problem right on

Terry, so glad to hear this! Sometimes diagnosing vehicle issues can be a challenge, we're proud of our team of top technicians. Thank you so much for the great rating and review.

- Oswald Service Inc - Rexburg
5

Josh and Nick are always top notch. I recommend Oswalds to everyone I know!

Duane, thank you so much! We agree, Josh and Nick are top-notch. Thank you for being such a loyal customer and for trusting us to take care of your vehicle. We appreciate the great rating and review!

- Oswald Service Inc - Idaho Falls Downtown
5

Dawn, thanks again for the excellent rating! We appreciate your business.

- Oswald Service Inc - Idaho Falls Downtown
5

Stephen, thank you so much for the 5 stars!

- Oswald Service Inc - Rexburg
5

Had Oswald work on an exhaust leak. They were very upfront and the quality of work was top notch. They communicate well so there are no surprises. Love this shop.

Lee, thank you so much for the excellent rating and review! We are always honored when someone who lives in St. George comes to Rexburg for their automotive care. ;) Thank you so much for your business!!

- Oswald Service Inc - Rexburg
5

I had an OK experience. My only complaint was that they didn't call me to tell me what they found wrong. Also, I called for a ride, but an hour and a half later, I called my sister to take me there. Usually I don't have any complaints, so this experience was a disappointment.

Beth, thank you for the honest feedback—and we’re sorry we let you down this time. We should have called you with the diagnosis and we clearly dropped the ball on the ride; waiting that long is frustrating, and we understand your disappointment. We’re tightening our communication process to ensure status calls are made promptly and that any ride we offer is confirmed with a clear ETA. If you’re open to it, please reach out to our manager so we can apologize personally and make this right. We appreciate you and the trust you’ve shown us in the past.

- Oswald Service Inc - Idaho Falls Downtown
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