Rexburg and Idaho Falls Auto Repair

Chris and the technicians were great. I live out of state and was able to get my daughters car taken care of easily over the phone. The shop was very accommodating to our situation.

Honest, dependable, and timely service. Will definitely be coming back for future maintenance.

Chris gave customer service that was so personal I would trust him with my social security number. I appreciate them taking care of my high mileage Toyota and giving me guidance on crucial repairs as opposed to repairs down the line. Would highly recommend!

I've had good experiences in the past, but I can't say I'll go back here now. We usually take our vehicles in once a year for an inspection because it's pretty convenient, but the last few times I have not been impressed with quotes they gave on very minor jobs. It's a good thing I'm at least somewhat versed in auto repair so that I can do most of my own work and won't get scammed. On the inspection sheet, they said one of my LED headlight bulbs was out and quoted me $578.13 to take off the front bumper to change out the bulb (completely insane)! Right after the inspection, I drove straight to Auto Zone, bought some new bulbs for $35 total, and changed the bulbs in 5 minutes (removing the bumper was NOT required). They also quoted me $400 for new spark plugs, and I had a trustworthy mobile mechanic friend take care of it afterwards for less than half the cost at Oswald's. I feel bad for people who are clueless about vehicles that get these ridiculous quotes and feel they have to pay them. I used to think Oswald's was different than most of the other shops, but they'll all try to take advantage of you.

Went in for a few maintenance items on my 2005 Acura RL. Experience was excellent. Shop performed a detailed inspection of the car and told me literally everything that needed attention. I worked with the manager to identify the items that I wanted to complete - nor pressure on the items I did not want to complete. Service was done promptly and I left the shop very happy. A day later, there was an issue with how the car ran. I returned to the shop and they worked on it free of charge - and quickly resolved the issue - a vacuum line had been routed too close to the exhaust manifold. They replaced the vacuum line and I was back on the road within the hour. So impressed they stand by their work and worked with me so well to resolve the issue. I highly recommend Oswald!

Thanks for taking care of my vehicle!

I have been to Oswald several times and they have never let me down. They do quality service and stand by the work they do. The staff are all friendly and helpful, I have never had a bad experience here. I highly recommend them to anyone.

Very professional and trustworthy great service, they go above and beyond to help you,my choice always.

Brought Penny’s dead car in. Because Penny has no money (she’s disabled), you fixed it as a favor. That saved her from losing one of her only possessions in the world. Thank you for your kindness!