Rexburg and Idaho Falls Auto Repair

I am beyond impressed with Oswald Service & Repair! They truly go above and beyond to provide exceptional service and care. My technician, TJ, was fantastic, professional, and incredibly thorough. I received a detailed inspection report complete with pictures and videos of my vehicle, along with recommended services and transparent pricing. I especially appreciated being able to review everything and approve the services I wanted right through text. The entire process was convenient, informative, and completely hassle-free. I highly recommend Oswald’s to anyone looking for a trustworthy, quality auto repair shop. You truly get what you pay for, and with Oswald’s, that means outstanding service, attention to detail, and genuine care for both you and your vehicle. I couldn’t be happier with my experience!

In on time, fixed as per requested, kindly helped, out on time. Thanx

Very accommodating and personable

Kept getting messages with texts asking for a review. So here’s my review. Super over priced. Wanted to charge unrealistic amounts for repairs that are very simple to do. They also told me I needed to replace things that had been done recently. They didn’t attach photos of some things and the wording they used was if you haven’t done this already. Which is was disappointing. They didn’t check stuff but told me I might need to replace it. They will try to get as much money from you as possible. Very disappointed with the service. The guy at the front was super kind and nice, but the overall experience was poor. I recommend talking your car elsewhere or get ready to be overcharged. I’ll give credit where credit is due. They found the issue to my car. They wanted to do over $5000 of repairs to a car that isn’t work that much lol. The issue was a bad battery and a lose wire on the starter…. That doesn’t even come close to $500 in parts. Some of the things they found do need repaired down the line but the cost for the repairs was crazy to me. Just felt like if you want to charge me for something don't tell me you didn’t really look at it but here’s the fee anyways. So to sum it up. Very kind staff, poor pricing, loves your money.

This service was a 60,000 mile service covering many things. All were completed in a timely manner and I'm confident my car is in prefect condition. Beautiful new shop, same professional and competent service that I've grown to expect in the last 6 years.

Love the attention to your detail AAA+++

Oswald’s has taken care of us every time we’ve had a car issue. They always get our vehicles in quickly, take the time to explain the repairs, and give us honest advice about what our vehicles need. We really appreciate that they never make us feel pressured and always help us feel confident that we’re making the right decisions. It’s hard to find a mechanic you truly trust, and we’re so glad we found them!

My battery was dead and Chris was able to squeeze me in and got a new battery for me. They’re always very professional, friendly, and do their best to address my issues.

Wonderful quick service

My family and I have been faithful Oswald customers for a long time. I feel like the quality of diagnostics is unmatched, level of professionalism is extremely high and the level of trustworthiness is just significantly higher than other options. Grateful to have something on this side of town.