5

Worked with me on price which I really appreciate. Checked everything thoroughly. Was fast and didn't push me to get stuff changed.

Thank you for the great review, Ella! We're glad our team was able to work with you on pricing while providing a thorough inspection and efficient service. We believe in giving our customers honest recommendations without pressure, so we're happy to hear that reflected in your experience. We appreciate your trust in Oswald Service & Repair and look forward to seeing you again!

- Oswald Service Inc - Rexburg
5

Oswald kept my informed and communicated well throughout the process.

Thank you for the great review, Wade! We're glad our team kept you informed throughout the repair process. Clear communication is important to us, and we appreciate you trusting Oswald Service & Repair with your vehicle. We look forward to seeing you again!

- Oswald Service Inc - Rexburg
5

Everyone was professional, kind, and went the extra mile for me. They were fast, efficient, and prices were reasonable. Highly recommended!

5

I recently went to Oswald's for an electrical issue i was having with my truck. I was moving out of state at the end of the week, and they were able to diagnose the issue, find a replacement part which was unavailable online, and fix it in four days. David, the mechanic, did wonderful work and was very thorough in his inspection of the vehicle, and Hunter, the service advisor was incredibly helpful and kept me well informed and updated on the diagnosis and repair process. If I ever need any work in the Idaho Falls area again, I will absolutely return to Oswald's.

Thank you so much for the thoughtful review, Andrew! We're glad David and Hunter were able to get your truck diagnosed and repaired before your big move. We know how stressful unexpected repairs can be, especially with a tight timeline, and we're happy our team could find the part you needed and keep you informed throughout the process. We truly appreciate your trust in Oswald Service & Repair and wish you all the best with your move!

- Oswald Service Inc - Idaho Falls North
5

I am beyond impressed with Oswald Service & Repair! They truly go above and beyond to provide exceptional service and care. My technician, TJ, was fantastic, professional, and incredibly thorough. I received a detailed inspection report complete with pictures and videos of my vehicle, along with recommended services and transparent pricing. I especially appreciated being able to review everything and approve the services I wanted right through text. The entire process was convenient, informative, and completely hassle-free. I highly recommend Oswald’s to anyone looking for a trustworthy, quality auto repair shop. You truly get what you pay for, and with Oswald’s, that means outstanding service, attention to detail, and genuine care for both you and your vehicle. I couldn’t be happier with my experience!

Thank you so much for the thoughtful review and recommendation, Kristi! We're glad TJ and the rest of our team provided such a positive experience. We believe in giving our customers the information they need to make confident decisions about their vehicles, so it's great to hear that our detailed inspections, transparent pricing, and convenient approval process made a difference. We truly appreciate your trust in Oswald Service & Repair and look forward to taking care of you again!

- Oswald Service Inc - Rexburg
5

In on time, fixed as per requested, kindly helped, out on time. Thanx

Thank you for the great review, Wayne! We're glad our team provided friendly service and completed your repairs on time. We appreciate your trust in Oswald Service & Repair and look forward to helping you again!

- Oswald Service Inc - Rexburg
5

Very accommodating and personable

1

Kept getting messages with texts asking for a review. So here’s my review. Super over priced. Wanted to charge unrealistic amounts for repairs that are very simple to do. They also told me I needed to replace things that had been done recently. They didn’t attach photos of some things and the wording they used was if you haven’t done this already. Which is was disappointing. They didn’t check stuff but told me I might need to replace it. They will try to get as much money from you as possible. Very disappointed with the service. The guy at the front was super kind and nice, but the overall experience was poor. I recommend talking your car elsewhere or get ready to be overcharged. I’ll give credit where credit is due. They found the issue to my car. They wanted to do over $5000 of repairs to a car that isn’t work that much lol. The issue was a bad battery and a lose wire on the starter…. That doesn’t even come close to $500 in parts. Some of the things they found do need repaired down the line but the cost for the repairs was crazy to me. Just felt like if you want to charge me for something don't tell me you didn’t really look at it but here’s the fee anyways. So to sum it up. Very kind staff, poor pricing, loves your money.

5

This service was a 60,000 mile service covering many things. All were completed in a timely manner and I'm confident my car is in prefect condition. Beautiful new shop, same professional and competent service that I've grown to expect in the last 6 years.

5

Love the attention to your detail AAA+++

Thank you for the AAA+++ review, John! We're glad our attention to detail stood out. We appreciate your support and look forward to taking care of you again!

- Oswald Service Inc - Idaho Falls North