Rexburg and Idaho Falls Auto Repair

These guys have always been honest with my repairs and will work with the customer. I have also seen them go above and beyond the last time I was there by helping an out of state couple who needed major repair on their vehicle so they can get back home. They were booked that day and was very busy, but they still took a quick look that moment to verify how serious it was and then reached out to other local shops to get them taken care of. That showed real integrity to help someone in need.

This is probably one of the best auto shops I have ever encountered. I live in Utah and they helped us out tremendously with fair prices and great service.

We took our 07 Chevy Impala in as we had a service traction control and check engine light on with hard shifting. We were told we needed to upgrade the computer system and that the issue with the traction control was low transmission fluid. When we got the vehicle back the air bag sensor was on. We took it back and was told the tech had wrote this in the inspection report but we can confirm it was not. We were given a handful of issues in the report but this was not one of them. Of course the report we were given is no longer available. Not sure what happened with their honesty as they were the place to take vehicles. A few months later the original issue with the traction control came back. We decided not to fix the airbag issue.

They did an excellent job working on our Jeep and made the whole process easy and stress-free. Chris was great about keeping us updated throughout the entire process and made sure we always knew what was going on with the repairs. The quality of the work was excellent, and what really stood out was the follow-up afterward to make sure everything was still doing good and that we were satisfied. It’s hard to find businesses that truly care about their customers after the job is done, and Oswald Service definitely does. Highly recommend them for honest, reliable service!

Service was great. A mistake was made and it was promptly addressed and resolved. I will definitely use your services again.

Good communication and consistently kept me updated with their findings. Their evaluation of my vehicle gave insight for future repairs.

I am loyal to Oswald for my vehicles' services. Chris, Kevin, Josh and all the crew work hard to ensure my vehicle's need get addressed. I really like with newer technology I was able to see the recommended repairs and choose or decline and finally authorize repairs online. I was also in communication with Chris to effect repairs and pickup and payment. I highly recommend Oswald to all.

Tim and the crew are awesome!!!!

Bad experience. Had to take my truck to the college to get it repaired because they could not fix what they messed up.