Rexburg and Idaho Falls Auto Repair

They honor their warranty with no hassle and have done great work on my vehicles.

I don't know what to say. I've taken all of my vehicles to Oswald Service for many years, even traveling from out of state to take my vehicles to them. We purchased a suburban about 5 years ago. We had it in a few times for electrical problems, including the battery kept dying. We spent a lot of money, yet the problem persisted. We went to an auto parts store and they said the battery was bad, under warranty even. They weren't just trying to sell me a battery. Recently I took the vehicle in due to the front heater blower not working. I spent $977.77 for Oswald to replace the blower and the resistor. I checked online and that is about $300 dollars in parts. A video shows it takes about 10 minutes of work. I feel like I've been taken to the cleaners. I had suspected this at times the past few years due to me forking out money for ongoing electrical problems and then finding out the battery was bad. I was left wondering if a mechanic really didn't even check the battery. Besides me spending nearly $1000 this visit for repairs, they kindly gave me a list of unrelated repairs they say my vehicle needs. These repairs are about another $8,000. The vehicle is worth about half that. I'm not sure why a mechanic would recommend me spending twice what a vehicle is worth, in repairs. Maybe I've been too trusting and spent too much money having them repair my vehicles. Many years ago I took a vehicle in for a leak. They diagnosed it with a bad frost plug. They charge me a lot to replace it. A short time later the leak was back. They said it was another frost plug. I'm no mechanic, but from what they explained to me the plug only cost a few dollars, the rest was labor. Why wouldn't they have replaced all the frost plugs at the same time? Again, maybe I've been to trusting and foolish. Time to look at other options for future repair, stop recommending this place to family, friends, and multiple new neighbors on social media. I left this review on their Facebook page and they didn't even respond.

Always awesome service!!

I went to Oswald for many years. I always recommended them to all my friends. I sent them a lot of business. The last time I went there, they charged me $600 to replace 2 headlights. At first, for $600, I thought they were going to replace the entire light fixture, but when I picked it up they gave me the box for the bulb they replaced, and it was like a $50 light bulb. They charged me $300 each ($600 total) just for the bulbs - not including the labor. I was mad, but I decided to give them another try. So I took my wife's Bronco in to get a quote to fix the CV axel. It seemed high so I took it to the Ford dealership, and their quote was literally half the amount of Oswald's - for the same job. I'm not going to pay Oswald TWICE AS MUCH as what the dealership would charge. Oswald used to take good care of me and treat me fairly, but something changed and now they're trying to gouge me, after years of loyalty and all the business that I sent their way. Now they lost my business, and all of the business that I would have referred to them.

Did a good job. Pricey but not their fault they saved me some on a refund on parts they did not have to use. They did a good job. Did a good job . We're on time and told me what to expect for cost.They were good to work with.

The service writer that I dealt with was extremely honest with me. He strived to get me the best possible care for my car.

Excellent experience. Explained what they were doing and had my vehicle ready when they said they would.

Nick and the guys at Oswald are awesome! They are honest and help figure out the most cost effective solution to fix your car. Great service and super friendly!

Like always, top notch service

We came to Idaho Falls to buy a used van. Before buying a used car, we always like to take it to a mechanic first. Oswald Service Inc was able to spare a mechanic to look the vehicle over and give us his professional opinion. We didn't have time for a full inspection but we were able to gather enough information from Oswald's mechanic to not buy the van.....and to also see that the van's owners weren't telling us the whole truth about the van's issues. Thank you, Oswald Service Inc for sparing us from buying a lemon.