Rexburg and Idaho Falls Auto Repair

4434  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

They are very detailed and helpful. They don’t try to sell you things you don’t need and are honest. I have never had them recommend something that didn’t need to be done.

Thank you for the wonderful review, Luke! We're glad you appreciate our honest, detailed approach to vehicle care. Our goal is always to recommend only the services your vehicle truly needs and provide clear, trustworthy advice. We sincerely appreciate your continued trust and look forward to helping you with all of your future automotive needs.

- Idaho Falls
5

Outstanding service. This team went above and beyond, I had an issue that a different business created, yet they didn't hesitate to take on the challenge. Thank you for you great service!

5

They did a good job and I was very happy with what they did

5

Kind and attentive to detail.

Thank you for your kind review, Trent! We're glad our team provided attentive service and paid close attention to the details. We truly appreciate your support and look forward to serving you again whenever your vehicle needs care.

- Rexburg
5

They found an issue no one else could, heroes!!

5

Oswald Service Inc. IS AMAZING!! A helpful and knowledgeable staff, along with the mechanics sure take good care of my car!!! Thank you!!

Thank you for the wonderful review, Cheri! We're thrilled to hear our staff and technicians took such great care of you and your vehicle. It means a lot to know you had such a positive experience with your maintenance and A/C service. We truly appreciate your support and look forward to keeping your car running its best for many miles to come!

- Idaho Falls
4

they were very nice, but i went in to get my a/c fixed and they gave me a very expensive quote, and then charged me $180 just so they could tell me what needed to be fixed. seemed unnecessary since they only opened the hood and looked under my car. and nothing in my car was fixed when i left

Hi Heather, Thank you for your feedback. We're glad you found our team friendly, and we're sorry we didn't leave you feeling better about your visit. We understand that paying for a diagnosis without an immediate repair can be frustrating. Our diagnostic fee covers the time, testing, and expertise required to accurately identify the cause of a problem before recommending a repair. While it may appear simple from the outside, our technicians perform a series of tests and evaluations that go well beyond a visual inspection. Our goal is to identify the root cause so you can make an informed decision, whether you choose to have the repair completed with us or elsewhere. We appreciate your feedback and will continue working to better explain our diagnostic process and the value it provides. - The Oswald Service and Repair Team

- Rexburg
5

I took my 2009 Toyota Tacoma in need of some serious TLC. Was hoping for just repairs long enough to get a couple more years out of it. Because no one, including me, can afford 50 to $80,000.00 for a new truck right now. They checked out everything, did the repairs I could afford, and did an amazing job. I got my truck back and it felt like driving a brand new vehicle. The people that I dealt with were fantastic. I am so grateful for the services I received. This economy is brutal right now and Oswald's went above and beyond. Great Company! Thank you.

5

Both times that I’ve used Oswald they have done a great job!

Thank you for your continued trust, Roger! We're honored you've chosen Oswald's more than once and are thrilled to hear you've had a great experience each time. We appreciate your support and look forward to taking care of your vehicle again whenever you need us.

- Idaho Falls
5

Amber works up front as a service consultant and honestly....she saved me time, money and recognized the situation I was facing and adjusted the customer service to fit my specific needs. She's an amazing service consultant and she made sure I was taken care of. She passed the mechanical work off to Chris and he along with any technicians made everything right in my world again... For real. Go here if you want quality service that actually counts for something. I recommend anyone reach out to these guys for ANY car issues or questions. They are reliable, honest and work hard to make you happy. The drop off box/pick up box is also a huge plus and time saver!

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