Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over backwards to provide steller customer service. They will never charge you for unnecessary repairs. They are honest and frankly have at times not charged me for things that I would expect to be charged for. Not only that, but when one of their mechanics made a mistake, Kevin came and got my car after hours on a Friday night and took it to his shop and fixed it for me that night. Anyone can make a mistake, the test is what do they do after making a mistake. For Oswald's it's not a question... they will do what it takes to make it right. Is Oswald's the cheapest shop around? That depends on how you look at it. What they charge for a specific repair is comparable to other shops that do quality work. No they are not as cheap as a fly-by-night mechanic. But since they will never charge for unnecessary repairs, because they guarantee their work, because they have the utmost integrity, I have peace of mind. For me, they are the absolutely best value out there. I don't take my cars anywhere else.
Steve, thank you for your review! We love our customers, thank you for allowing us to take care of your car care needs.
- Idaho Falls