Rexburg and Idaho Falls Auto Repair

Have taken our outfits to Oswald’s for a few years. We are very satisfied with the work and the staff. They are ready to help you as soon as you walk through the door.

Gary said he always really liked the service manager, Jesse, who was at a different business before. Gary added he would recommend this place for service.

Very impressed with the service I received from Oswald's in Rexburg. Great customer service, friendly and well trained personnel to take of any repair or service job you may have. They're knowledgeable and reasonably priced. I appreciated that I was treated as a valuable customer, instead of my usual experience of just a woman who knows nothing about cars. Kudos to Jesse and Matt who made my day a little brighter! Thank you Oswald Service and Repair!

There is no other place I would rather bring my Car, thanks for always taking care of myself and all the rest of your customers!! Josh is seriously a stud, had a last minute problem with my pickup and he got me in and saved our road trip!

Honest in their dealings All the work is very well done They communicate

Brett said the service was good. He stated his vehicle is still having some issues, but it is an older model, so it is probably not their fault.

The only place I would take my car for repairs been doing business with Kevin from the beginning would recommend them to anyone who needs their vehicles repaired

Appreciate the hospitality and care from the staff. My wife and I felt welcomed and cared about. The staff gave me genuine advice and we did not feel pressured to do expensive repairs but to do what was best for our vehicle and ourselves.

I need to preface this review by saying that it is super long, but worth the read! I, a pregnant woman with two kids in tow, came into the shop without a man. I have definitely had shops in the past try to take advantage of the fact that I am a woman and therefore assume I know nothing about cars (this assumption would be true, btw) and try to scam me or scare me into thinking if I don't fix X,Y, and Z my car will break down on me. I had taken our car into the Nissan dealer and was told I needed to get $2,000 worth of repairs. I took it to Oswald and they told me that some of the things the dealership told me that needed fixed really didn't need to be fixed, and that my total would be about $800. Jesse was fantastic. He explained to me what he would do if it were his car. He never used scare tactics and he was never pushy. I opted to get a few extra things done to my car, making my total bill about $1,000, still HALF of what I would have paid elsewhere, with the extra services that I added on. We set an appointment for a few days later to get everything fixed. I was all packed up with snacks and drinks and a stroller and toys, ready to hunker down and spend all day at the shop while our car was getting fixed, because we only have one car and my husband was gone for some military training. Before I even got my kids out of the car, Jesse came out to meet me and told me that he could have one of the guys give me a ride home and then take the car back to the shop, and then come pick us up when they were done, since the car wouldn't be done fore several hours. Man was I relieved!! What a blessing. Jake drove us home and picked us up and was so nice and friendly. When we got back to the shop Jesse again came out to meet us and my 3 year old ran up to him and he scooped her up and talked to her and took her inside like they were the best of friends. I didn't know you could get the warm and fuzzies from taking your car to the shop, but I totally did and I will never take my car anywhere else. From the honesty, to the service, to the way they interacted with my children, it was such a good experience. Do not take your car anywhere else.

All aspects of this appointment were excellent. Clean and open waiting room with attention to detail for my comfort. Large windows into shop so I could watch service. Detailed and very thorough review of my cars condition and health.