In a day and time when dealerships often seem entitled and demanding and have undue waits in their service departments, Oswalds is a breath of fresh air. From the moment they answered my call (and must have used caller ID to immediately refer to me by name and must have looked up my account quickly because they were quickly referencing my vehicle specifically too) Josh was great! Helpful, courteous, and knowledgeable. My only complaint is that they are so good and popular that there is a little wait to get your car seen. But in the same way that a line at a restaurant usually means that the food inside is good, Oswalds has been worth the wait. Hopefully they can expand soon so that they can help more of East Idaho's car owners.
Steve,
That is an awesome and wonderful review! Thank you for the kind words! Unfortunately this review was sent over to the Rexburg store for some reason but I have relayed it over to Josh and he appreciates that very much. We are thankful for your business and look forward to seeing you again.
Jesse Brizzee
Service Manager
208-356-7777
- Rexburg