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Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

I brought several cars to Oswald's to look at before I was agreeing to purchase one of them. Same day service with a 60 point check list for like $45. Honest about what was wrong with the cars and what actually needed to be repaired with a priority list.

5

Best repair shop in the whole state, bare none... absolutely great customer service, go the extra mile, always willing to listen, and they're great at fixing cars too!!!

5

In a day and time when dealerships often seem entitled and demanding and have undue waits in their service departments, Oswalds is a breath of fresh air. From the moment they answered my call (and must have used caller ID to immediately refer to me by name and must have looked up my account quickly because they were quickly referencing my vehicle specifically too) Josh was great! Helpful, courteous, and knowledgeable. My only complaint is that they are so good and popular that there is a little wait to get your car seen. But in the same way that a line at a restaurant usually means that the food inside is good, Oswalds has been worth the wait. Hopefully they can expand soon so that they can help more of East Idaho's car owners.

Steve,

That is an awesome and wonderful review! Thank you for the kind words! Unfortunately this review was sent over to the Rexburg store for some reason but I have relayed it over to Josh and he appreciates that very much. We are thankful for your business and look forward to seeing you again.

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

The guys at the Idaho Falls Oswalds have always treated me with kindness and have always repaired my car within a day or two of bringing it in. On several occasions, I have brought my car in assuming something was wrong because I heard a strange noise. I have ended up not having anything wrong with my car and they still perform a 31 point check free of charge. The employees at Oswalds are honorable, quick, efficient, and oh so kind. I never feel like an idiot when I leave. I have tried to tip them several times and they always refuse. I will continue to go to Oswalds because of their great service!

5

The reason I bring my vehicles to Oswalds in Rexburg is the store manager. He provides me with sound advice on what I need to do in relation to repairing my cars and trucks. He lets me know what is wrong and then help me understand what can possibly wait versus what truly needs to be fixed. Its a trusting relationship that keeps me coming back. I can tell you it has nothing to do with how he looks.

Thanks so much for the great review and trust you have in us! I'm thankful it's the level of trust and not my looks that keeps bring you back! It's always a pleasure doing business with you!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Josh and Nick are very helpful and will work hard to get me into the schedule. They are very good at getting me the best price they can. I would recommend them to anyone.

5

Josh and Nick are very helpful and will work hard to get me into the schedule. They are very good at getting me the best price they can. I would recommend them to anyone.

5

I took my car to Oswald's today and they were wonderful! They took care of me quickly and addressed all of my concerns. They listened to me and never made me feel pressured and I am positive they gave me the best advice. I will definitely be back!

Thank you so much for the kind words! It was a pleasure meeting you and we are happy to help!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

I love everything about Oswalds, kind, prompt service and great prices!

5

I appreciated Jesse trying to save me money. I appreciated the inside of my car being vacuumed and dusted!

Marilyn,

We are happy to help in any way. We appreciate your business and thank you for the review!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg