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Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

Easy to find with fast and friendly service.

Thanks so much for the review and your business!

Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

Thanks for giving the care a good once over and letting me know there were no issues with it and fixing the few things you found!!

5

Personal and professional.

Thanks David that very nice to say. We appreciate your business.


Jesse Brizzee
Service Manager
208-356-7777

- Rexburg
5

I went to Oswald because they were running a promotion and I didn’t want to drive 45 minutes to my usual shop for my oil change. My family and I have used the same service shop for more than twenty years, but I was so impressed by Oswald that I will continue to use them for as long as we are in the area. Their facilities are cozy, and the wait was comfortable. They got me in and out quickly and my car was vacuumed and had the windows washed when all I expected was a simple check-up. I am so so impressed! UPDATE: I went in to have more work done and there were some issues that occurred with me not understanding some of the services the mechanic said my car would need in the future. I left a pretty negative new review, which seems to have been deleted. That being said, I received an email after the visit clarifying the needed services, and also received a direct call from the mechanic after he had seen the review so that he could clear up the confusion. I was really impressed with the accountability and follow-up. Once again, I highly recommend Oswald.

Wow! Katelyn, thank you so much for this review and for giving us a try. We will do all we can to continue to amaze you. :)

- Rexburg
5

Clean! professional! The best people to help you when you're car breaks down

Steve, thank you so much for your rating and review! We love being the BEST! :)

- Idaho Falls
5

Personable and quick to respond. Highly recommend.

Shannon, thank you so much for taking the time to rate and review! We appreciate your recommendation. :)

- Idaho Falls
5

Pretty sure this will be my new "go to" shop for car repairs. Other places I've gone to are dishonest, gouge customers and/or have horrible customer service. After getting a referral from a tire place I trust 100%, I called Oswald Service and Repair for help with a "service engine soon" warning light. Even though they were completely booked that morning, they let me bring it in, checked it out, and resolved the problem ASAP. Josh was so nice and helpful that I will definitely be going back there the next time my car needs any work.

Thank you so much for taking the time to rate us and write a review! We are so glad we were able to help you out - Josh is definitely a keeper. :) We look forward to taking care of your car needs in the future.

- Idaho Falls
5

The service at this location was absolutely wonderful. They kept you informed at every step. I had an Service Engine Soon light after my trip fro Colorado and was concerned that what ever it was would leave us stranded on the side of the road somewhere on the route back. They quickly found the problem and started right away to fix it. When they found out their first assessment wasn't needed they dug deeper. I really appreciated that they didn't charge me for the work needed here. They then contacted me with what they found. I decided that it wouldn't leave me on the side of the road and chose to take the Jimmy home to the mechanic I usually use (I like to keep my money in my neighborhood. Though I don't believe they think they found the problem, they did find a vacuum hose that had come loose. The car now runs perfect. I was impressed that when they decided that what they thought was wrong and put the Jimmy back together, they didn't charge me for the work involved in exposing the possible problem then putting it back together. Brovo! I wish doctors were so responsible in the same way.

5

Josh and the team at Oswalds’s were able to squeeze me in and address a faulty oil filter on short notice. Great service!

5

Great service. Nice accommodations while waiting. Very professional. High tech with registration and vehicle reports.

Thanks Jacob! It was a pleasure doing business with you.


Jesse Brizzee
Service Manager
208-356-7777

- Rexburg