Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

Oswald's is great. I trust the staff and mechanics immensely, and I've only ever been treated with kindness and respect. This is the only place in town that I will take my car.

Eli, thank you so much for your review! We pride ourselves on kindness and respect so I'm glad to hear we are living it! We look forward to taking care of your automotive repair and maintenance needs for many years to come.

- Idaho Falls
5

Oswald is great. Everytime we get an oil change they give us a free 31 point inspection, vacuum our car, and wash the windows. Our car feels fresh and that's not even what we go for! The car runs better every time we get the oil changed and they remind us of what repairs should be made soon.

Benjamin, thank you so much for your review. We are so happy to hear we've exceeded your expectations!

- Idaho Falls
5

They said they didn't have time to look at my car until 3 days after I left it there, but said they would try to look at it sooner and let me know what it was. They called me the same day and told me they could get it done around the time they close. The price was very good, first time I don't feel I get screwed by a mechanic.

Samuel, thank you for your review! We are so glad we were able to exceed your expectations and look forward to a continued relationship.

- Idaho Falls
5

My car hasn't run this great since I purchased it Last year. They even vacuumed it out (long over due) and wiped down my windows. Couldn't be happier especially since I drove all the way from Jackson. The wait was just long/short enough that it was completed after a quick walk and breakfast. Thank you Josh and team!

Thank you Nicole, we appreciate your review and your business!

- Idaho Falls
5

Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's.

Steve, thank you for your review! We love our customers, thank you for allowing us to take care of your car care needs.

- Idaho Falls
5

Oswald service and repair were friendly & knowledgeable, They answered all my questions and concerns, and done a great job on my vehicle, at an affordable price. Would recommend them to everyone. Give them a try you won’t be disappointed. Thanks Jeff

Thank you so much for your review!

- Idaho Falls
5

They do great work. They don't beat around the bush, they tell you if anything is wrong with your car, their recommendations and ask what you would like them to do. Great customer service.

Amy, thank you so much for your review! We pride ourselves on providing education so you can make the best decisions for you.

- Idaho Falls
5

Hands down I would rate them more than 5 stars if I could. I had called multiple mechanics in IF, and they all tbh, tried to screw me on price and a proper fix. Oswald service didn't even hesitate to tell me what was wrong. They didn't try to, "up" what was needed to repair, and literally charged half the cost of what Les, "shwaaaaaab" (not supposed to say business names, gotta be secret) quoted me. They were so timely when it came to fixing the car. All around amazing atmosphere. Great customer service and desk work. Everyone I talked to was very polite, and honestly. The only place that didn't feel like I was getting ripped off. Great work. Obviously, more than happy with the service I had. I'll recommend you guys to everyone. Thank guys!

Indi, thank you for your review! We are so glad that you had a good experience and we are committed to make sure every visit is that way.

- Idaho Falls
5

About a year ago, I needed some emissions work done on my vehicle while visiting family in Idaho. Idahoans don't generally have to worry as much about their vehicle's exhaust system (well, other than from an environmental perspective), but I live in a region that is regulated for air quality. Kevin and his team were able to fit me in, even with tight notice. I used to visit his and his dad's shop when it was the smaller building down the street. They always took good care of my car then, too. This vehicle ended up with a more costly repair being needed; otherwise I couldn't receive new state issued tags where I am from. They checked the Volkswagen part as well as sourced from two "O.E.M. equivalent" sources to find me the most reasonable price. We ended up needing an extra day to order the part from Denver, but the shop saved me hundreds of dollars. I appreciated they understood that my time was valuable and I wish I could have come in to redeem that flyer for my 100,000 mile manufacturer service recommendation.

Ben, thank you for your review! Sorry we couldn't make the 100,000 service work. ;)

- Idaho Falls
5

Prompt, knowledgeable, fair! Focused on problems and not on trying to do things that aren’t necessary. This is my second encounter with them, they have earned my loyalty as a customer.

Cliff, thank you so much for your review. We can't tell you how grateful we are for loyal customers like you. We promise to live up to that trust!

- Idaho Falls