Rexburg and Idaho Falls Auto Repair

4088  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

They are clean and thorough. They keep you updated and finish when they say they will.

Thank you, Craig! We really appreciate your kind words. Clean, thorough, and on time—that’s exactly the standard we aim for, and we're glad it showed in your experience. Thanks for trusting us!

- Rexburg
5

Very professional. They work to get your car diagnosed and repaired as quick as possible. Staff is extremely helpful and friendly. I highly recommend them.

5

They do a great job and they have great customer service.

Thank you for the 5-star review, Wade! We're delighted to know that you had a great experience with us, and that our team's customer service exceeded your expectations. We look forward to serving you again soon!

- Rexburg
5

They get the job done fast, Tim at the front desk is super helpful, and honestly my first time having a good experience at a shop.

Thank you, Michael! We’re so glad your first positive shop experience was with us—that’s exactly what we aim for. Tim will be thrilled to hear your shoutout, and we appreciate you choosing us. We’ll be here whenever you need us!

- Rexburg
5

you can trust the oswald team to repair your vehicle. I do most of my own repairs. But when I'm not up for it this is where I go.

Thank you, Ron! It means a lot to have the trust of someone who knows their way around repairs. We're honored to be your go-to when you decide to hand it off, and we're always here when you need us!

- Idaho Falls
5

Our car needed to get fixed before going on a trip and they were super quick in getting it fixed. They had amazing customer service. Nick and Tim were very nice and attentive. Thanks again.

Thank you, McKay! We’re so glad we could get your car ready in time for your trip. Nick and Tim will be thrilled to hear your kind words. We appreciate your trust and are always here when you need us. Safe travels!

- Rexburg
5

They are honest, friendly, knowledgeable and efficient. Yes. I will recommend them to others.

Thank you, Fujen! We truly appreciate your kind words and your willingness to recommend us. Honesty, friendliness, and efficiency are what we strive for every day. We’re grateful for your support and look forward to serving you again!

- Idaho Falls
5

Excellent job fixing my car and the service was outstanding as well. Thanks again Kev~

Thank you, Kevin! We’re so glad to hear everything went smoothly and that you were happy with both the repair and the service. We appreciate your trust and are always here when you need us.

- Idaho Falls
5

Pleasantly surprised with service, accountability, accuracy, and customer satisfaction attitude of Oswald’s. There estimate was accurate, inspection thorough, and resolved my a/c issue promptly

Thank you, Charles! We’re so glad to hear you were pleasantly surprised—that’s exactly the kind of experience we strive to deliver. We appreciate your kind words about our accountability and accuracy, and we're happy we could get your A/C issue resolved promptly. We're here whenever you need us!

- Idaho Falls
4

Everything was awesome, timely and efficient, friendly, car running better…the reason 4 instead of 5 stars is because I was told my car would be cleaned inside and out, including the windows. However, it was not cleaned at all. It was just as dirty as when I dropped it off. I had been looking forward to picking up a nice, cleaned car. It was after hours so I couldn’t ask anyone about it. I appreciated being able to easily pick it up in the evening after work though.

Thank you for the positive feedback, Melinda! We're glad to hear that you had a great overall experience with us. We apologize for the oversight in not cleaning your car as promised. We understand your disappointment and have shared your feedback with our team. We'll make sure to address this issue to ensure it doesn't happen again in the future. Nonetheless, we appreciate your understanding and hope to provide you with a fully satisfactory service next time.

- Idaho Falls
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