I took my Lincoln in at 8 am and Oswald's diagnosed the problem causing my Lincoln to overheat, ordered the fan assembly to fix the problem, and performed the repair by 1:45 pm. In addition, the mechanic discovered that my coolant concentration was too diluted (I'd added water without enough coolant when the engine overheated) and brought the concentration up to spec even though I'd forgotten to mention the issue. The speed, thoroughness, and friendly service that Oswald's provided was the best I've ever experienced at a repair shop. And Oswald's use of phone, text and email to keep me informed every step of the way was very convenient and helpful. I've found my new one stop shop for all my service needs.