Rexburg and Idaho Falls Auto Repair

4486  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Check Our 3 Convenient Locations
Oswald Service Inc - Idaho Falls Downtown(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Oswald Service Inc - Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
Oswald Service Inc - Idaho Falls North(208) 228-0203
2458 East Iona Road, Idaho Falls, ID 83401
5

Almost 300,000 miles and counting! Thanks for keeping my car on the road!

Thank you, Dan! It's wonderful to hear about your car's incredible mileage. We take pride in providing reliable service to keep you on the road. Cheers to many more miles ahead!

- Oswald Service Inc - Rexburg
5

5

Oswald Service is a valued member of the Rexburg Area Chamber of Commerce, providing reliable and professional auto repair services to keep our community’s vehicles running safely and efficiently. Their commitment to quality work and excellent customer care makes them a trusted local resource. We’re proud to have Oswald Service as part of our Chamber family!

Thank you, Rexburg Chamber! We take pride in being a trusted member of the community and providing top-notch auto repairs. Your support means the world to us!

- Oswald Service Inc - Rexburg
5

Thank you Dragon Master for awarding us with 5 stars! We're thrilled to hear that you had a positive experience with us. Your feedback means a lot and we look forward to serving you again soon!

- Oswald Service Inc - Idaho Falls Downtown
2

They did a good diagnosis and caught everything. But when I picked my vehicle up the Dash had been completely disassembled laying in my front seat. When putting it pack together It seemed like it was ripped out of the dash and just left there. Not sure why they did that.

Thank you for sharing your experience. You’re absolutely right—we should never have left your vehicle that way, and we sincerely apologize. While we’re glad the diagnosis was thorough, the way we returned your car is not the standard of care we hold ourselves to. We take full responsibility and are addressing this with our team to ensure it doesn’t happen again. We appreciate your honest feedback and your patience, and we’re committed to doing better moving forward.

- Oswald Service Inc - Rexburg
2

I recently took my car to Oswald for the first time, and unfortunately, our experience was not very positive. My car had two issues: 1) the AC wasn’t working at all, not even the display, and 2) there was a brief, strange noise when starting the car. They told me the noise was coming from the timing chain and that a precise diagnostic on the AC would cost an additional $540 (just for the diagnostic). I decided to take the car back home, do some research, and handle the diagnostic myself—it took me just 30 minutes to identify and fix the AC issue. In my opinion, the team could have shown more care and interest, especially since the AC problem was relatively straightforward and could likely have been addressed within the $180 diagnostic fee I paid.

5

My SUV was leaking from the transmission and other shops in town said they couldnt check the fluid in my transmission or fill it. Tim was very knowledgeable and helpful throughout the whole process. He kept me informed as to what was needed to make the vehicle safe for the road again. He was very honest about the cost and the amount of time it would take. The inspection was highly detailed and very efficient!

Thank you for taking the time to write this detailed and positive feedback, Kelly. We are glad to hear that Tim provided you with excellent service and kept you well-informed throughout the process. Your kind words are greatly appreciated!

- Oswald Service Inc - Rexburg
5

Friendly service and clear communication on pricing. They didn’t push on fixing things I couldn’t afford and were extremely helpful.

Thank you for the glowing review, Sarah! We're delighted to hear that you had such a positive experience with us. Our team prides itself on providing friendly and helpful service while keeping our customers' budgets in mind. Don't hesitate to reach out if you need anything in the future.

- Oswald Service Inc - Idaho Falls Downtown
5

Dear Karl, thank you for your five-star review! We're thrilled to know that you had an excellent experience with us. If there's anything else we can do to make your time with us even better, please don't hesitate to let us know. We look forward to serving you again soon!

- Oswald Service Inc - Idaho Falls Downtown
5

Nice folks. Got me in quick and fixed the problems. These guys are now my goto shop.

Dear Karl, thank you for your five-star review! We're thrilled to know that you had an excellent experience with us. If there's anything else we can do to make your time with us even better, please don't hesitate to let us know. We look forward to serving you again soon!

- Oswald Service Inc - Idaho Falls Downtown
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