Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
4

EDIT: I received a call and they offered to refund for the diagnostic. I really appreciate that they reached out to me. So if you do have an issue like mine (see below), they will work with you! My car would not start so we got it towed to Oswald's because even with a jump it wouldn't start. They end up running two diagnostics ($143) and told us our after market remote start was draining the battery. They couldn't remove it so they made recommendations (terrible ones by the way) where to get it removed. I get it removed (spending another $115 not where they recommended), drove to walmart to see about getting a new battery with warranty. When I tried to leave my car would not start (walmart hadn't done any work on my car at this point). Since I'm there I have walmart employees go take a look or jump start my car. Apparently there was a missing nut on one of the terminals. They added it at no charge. My car has run well since. Something as simple as a missing nut was missed and I paid a ton of money for something that might have been a non issue. They are very friendly but missing something this simple seems absurd to me. I should have just gone to walmart from the beginning apparently.

Madeline, thank you so much for your review. We are glad we were able to discuss it and work toward a resolution. We are very sorry we didn't get it taken care of correctly in the first place and we're grateful for the updated review.

- Rexburg
5

Quick and professional service, the technician really knew his trade and they provided a timely repair that didn’t break the bank. Highly recommend

5

5

Oswalds has always done a great job, at a fair price for me. They inspect your vehicle, and let you know what needs attention. I have been using a Kevin Oswald and his Dad before him for my automotive needs for over 40 years. Highly recommended.

5

Always the best service and the kindest people. Genuine and honest in all they do!

5

Very honest and helpful! I took my car in for a battery replacement after another shop told me my battery was virtually did and they did a check-up and found out my car battery was actually fine. They didn't try to upcharge me or anything! Great service!

5

It's the best service in the whole area and I just trust in your company.

5

They always explain what is needed really well and offer you options.

5

Absolutely in love with Oswald Service. Excellent service and incredibly fast. Kept me up to date with my vehicle and above all, made my TJ start up again after being shipped from Georgia and arriving back to me in horrible condition. Oswald allowed my Jeep to be towed to them by my insurance company and they got straight to work. So glad to have my Jeep back 🥰🥰🥰

5

Josh and the crew at Oswald's are always good to explain the work done on my car and things I can do for preventive maintenance in the future. The service is always friendly and this is the cleanest shop in town! You can see that they pay attention to the details down at Oswald's.