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Rexburg and Idaho Falls Auto Repair

3991  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

We had an issue with my daughter's car and had it towed to Oswald's. They were amazing to work with. They ran the diagnostics and realized that our problem was very specific to the make and model and we would be better served to take it to a specialist. They found us the options we had near by and allowed us to keep the car in their lot until we could get in to the specialist mechanic. After everything was done it was a very expensive fix. I called Oswald's to pay what we owed them. Kevin could have charged us for the diagnostic, labor times, fluids used and the storage fees but instead he didn't charge us anything. A very kind act at a very tough time. Their customer service shows how deeply Kevin and the people at Oswald's are connected to the people in their communities. If it doesn't have to be handled by the manufacturer I will be bringing our vehicles to Oswalds!!

5

You guys are the best! Great prices! Great customer service! Great to work with! Thanks Matt for all your help!!

Thank you, Emily! It's fantastic to hear about your positive experience with us. We're thrilled to know that you had a great time working with Matt. We appreciate your kind words about our prices and customer service. If you have any more questions or need further assistance, please don't hesitate to reach out.

- Rexburg
5

Wonderful service. Helpful and thorough!

Thank you for the great review, Dan! We are delighted to hear that you had a wonderful experience with us. Providing helpful and thorough service is what we strive for. We look forward to serving you again soon!

- Rexburg
5

Honest, professional service. I can rely on getting an accurate assessment and quality work.

Thank you for this fantastic review! We're ecstatic to hear that our services met your expectations. Providing honest and professional service is our top priority, and we're glad that you have seen that in your experience. Looking forward to serving you again soon!

- Rexburg
5

They may not be the. Cheapest place in town but they are honest and fair. Never any “surprise” fees. Only thing lace I truely trust. That is a rare and commendable attribute

Thank you, Rob, for trusting us and appreciating our honesty and fairness. Being transparent and reliable is something we take pride in. We strive to provide the best service possible, and your feedback means a lot to us.

- Idaho Falls
5

Very good at finding the cause of a parasitic battery drain and quick to get it fixed and communicated well through the entire process.

Thank you for the five-star review, Tim! We're thrilled to hear that your experience with us was excellent from start to finish. We take pride in our ability to quickly and accurately diagnose the cause of battery drain issues. We hope to see you again in the future for any of your automotive needs!

- Idaho Falls
5

Always Honest and Fantastic! Keep up the Great Work!!

Thank you for the five-star rating, Steve! We are thrilled to read such a positive review. Our team is dedicated to providing honest and excellent service. We look forward to serving you again in the future!

- Rexburg
5

Straight forward and honest

Thank you for your kind words, Gary! We strive to be transparent and trustworthy. Your satisfaction is our top priority!

- Idaho Falls
5

The only place we will have our vehicles serviced! Prices are fair and customer service is top notch!

Thank you, Daniel! Your loyalty means the world to us. We're thrilled to be your go-to service provider. See you next time!

- Idaho Falls
5

My family and I have been going to Oswalds for years! I know if I can't figure it out or my car dealership, Oswald will!

Thank you, Hannah, for being a loyal customer at Oswalds! We take pride in being your trusted choice for auto needs for years. Your confidence in our expertise means a lot to us. We'll continue providing the excellent service you've come to expect. See you next time!

- Idaho Falls
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