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Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

Phenomenal service. Very understanding and willing to work with me. The service was timely and worked well with my schedule.

5

I have never been disappointed in the jobs they have done for me. I think that they are awesome!!

5

These guys have been great to work with. Up front cost quotes, final cost has been below quote. Prompt friendly service. Great team!

5

These guys have been great to work with. Up front cost quotes, final cost has been below quote. Prompt friendly service. Great team!

5

I am totally impressed with the level of service my college student daughter received there twice during the latter part of 2022. Jesse was the service manager both times and he was extremely helpful. He even changed a brake light bulb out for no charge as a part of one of the visits. On another visit, where my daughter essentially dropped in on them on a snowy day when her wiper blade arm wouldn't swipe, Jesse cleared the ice/snow away from the arm and got it working again and she was on her way! Again, no charge. Coming from a father 1600 miles away, I couldn't have been happier with the kindness and outstanding customer service Jesse demonstrated! Thank you.

4

They were on time and quick in doing the oil change. Nice waiting room to sit in while they worked in my car. Add the price was very competitive so I would return again without hesitation.

5

Our mustang wouldn’t start the day before we were moving out of state. Oswald’s was booked for the next few days but Jake told us they would call us if they had a cancellation. We tried working with another mechanic in the meantime but he was flaky. We were nervous and set up an appointment with another shop for the following morning. Move-out day, Jake calls to let us know they have an opening! A mechanic friend of ours recommended Oswald’s to us and Jake seemed so professional and incredible at communicating that we decided to go with Oswald’s rather than the other shop we had planned. I’m so glad we did! Jake kept us informed throughout the diagnosis process and, having a suspicion that we may need a new fuel pump, he ordered it into the shop before they finished checking our car so it could get from Idaho Falls in time, just in case. We ended up needing that fuel pump and a new fuel filter. The total process with them just took a handful of hours and we got our car back with plenty of time in the day for us to pack the car and leave! I’m so grateful for Oswald’s and how they take a lot of things I dislike about the auto repair industry out of the equation. They were willing to teach me when I didn’t understand, they kept me informed and let me make a decision before doing work they would charge me for. I would absolutely recommend them to anyone wanting solid car service.

5

Very good service, very nice guys

5

Kept me updated, got it done very quickly without an appointment on the holidays!!

5

Jesse is very knowledgeable and honest. I trust his team to always find the issue and fix it right the first time, without costing you alot of money and time.