Our mustang wouldn’t start the day before we were moving out of state. Oswald’s was booked for the next few days but Jake told us they would call us if they had a cancellation. We tried working with another mechanic in the meantime but he was flaky. We were nervous and set up an appointment with another shop for the following morning. Move-out day, Jake calls to let us know they have an opening! A mechanic friend of ours recommended Oswald’s to us and Jake seemed so professional and incredible at communicating that we decided to go with Oswald’s rather than the other shop we had planned. I’m so glad we did! Jake kept us informed throughout the diagnosis process and, having a suspicion that we may need a new fuel pump, he ordered it into the shop before they finished checking our car so it could get from Idaho Falls in time, just in case. We ended up needing that fuel pump and a new fuel filter. The total process with them just took a handful of hours and we got our car back with plenty of time in the day for us to pack the car and leave! I’m so grateful for Oswald’s and how they take a lot of things I dislike about the auto repair industry out of the equation. They were willing to teach me when I didn’t understand, they kept me informed and let me make a decision before doing work they would charge me for. I would absolutely recommend them to anyone wanting solid car service.