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Rexburg and Idaho Falls Auto Repair

3984  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

Oswald has always been a pleasure to work with. The people are very friendly, and I love the detailed, online reports, complete with pictures, that make it easy to understand what my car needs.

Justin, thank you so much for taking the time to leave such a great review and excellent rating. We really appreciate your business and for trusting us with your vehicles. Thanks for mentioning the detailed inspections, it's important for us to make sure our customers can make educated decisions so we're glad to hear that helps!

- Idaho Falls
5

Great service , trustworthy and professional

4

They do good work on alignments. They found my oil dip stick was dry and added oil for me. Their multipoint inspections come with detailed recommendations which is nice. They took time to talk with me about the issues they found and weren’t pushy to have them do the work.

Nathan, thank you for your review. Unfortunately we aren't equipped to do every possible repair but our guys do have decades of experience that often leads to correct diagnostics. There are unscrupulous shops that might have taken advantage of doing unnecessary repairs in an effort to "find" the problem but it's our policy to the least possible and not rack up the expense for our customers. As you stated, we do have to compensate our technicians for their time just like most businesses. We sincerely do hope that balancing the tires will resolve the problem and in most cases if those types of recommendations don't solve the issue, and our customers need to bring the vehicle back, we work with them on our diagnostic time.

- Rexburg
5

Christian, thank you for the 5 stars!

- Idaho Falls
5

Great and professional service.

5

They are so friendly and never push extra sevices.

Hope, we so appreciate the 5 stars!

- Idaho Falls
5

These guys are the bestbut so busy hard to get into

Thank you for your awesome rating. We really appreciate the support!

- Idaho Falls
5

It might sound cliché but fast and friendly service with knowledgeable employees is what we have found with every encounter here. Honest and helpful with our vehicle needs and so pleasant to talk to . Thank you Oswald's for your help.

5

Great service and honest reports of problems.

5

I loved the customer service and honesty given to us. Our radiator and lower ball joints needed replaced and fixed. They did it in a timely and were great to work with.

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