Rexburg and Idaho Falls Auto Repair

Shaun, thank you for taking the time to leave such a great review! We’re glad to hear you were pleased with the diagnostic service and that our team made a strong impression during your visit. Even when customers choose to hold off on repairs, we believe providing honest information, thorough inspections, and a professional experience is just as important. We truly appreciate the opportunity to earn your trust and thank you for choosing us. We’ll be here whenever you need us in the future!

Jason, thank you so much for the awesome review! We’re thrilled to hear our crew delivered the kind of fast, attentive service that left you completely satisfied. Our team works hard every day to stay on top of every detail and make sure every customer leaves feeling confident and well taken care of. Hearing that we earned your 100% satisfaction means a lot to all of us. Thank you for your support and for trusting our team with your vehicle!

Hi Loren, Thank you for your feedback. We understand that paying for diagnostics without a completed repair can be frustrating. When you brought your Subaru in for a significant engine noise, additional diagnostic disassembly was approved to determine the cause. During that process, we found internal engine damage, including dislodged components, camshaft damage, and metal contamination in the oil. While the findings were not what anyone hoped for, the diagnostic work provided a clear understanding of the engine's condition and the source of the noise. Our goal was to provide accurate information so you could make an informed decision about how to proceed. Thank you for giving us the opportunity to inspect your vehicle, and we wish you the best moving forward. – The Oswald Service & Repair Team

Nthato, thank you for the awesome review! We’re so glad to hear you had a positive experience with our team and that we were able to help explain everything clearly so you felt more confident understanding your vehicle. We believe educating our customers and providing detailed inspection reports you can refer back to anytime is an important part of delivering honest and transparent service. We truly appreciate your recommendation and thank you for trusting the Oswald’s team with your vehicle!

Arthur, thank you for the 5-star review! We truly appreciate your support and are grateful you took the time to share your experience. Our team works hard to provide exceptional service and quality repairs, and we're glad we earned your trust. Thank you for choosing us, and we look forward to helping you with all your future automotive needs!

Colter, thank you for such an outstanding review! We know vehicle repairs are rarely something people look forward to, which is why we work hard to make the process as transparent and stress-free as possible. We're thrilled to hear Josh and the team kept you informed every step of the way, provided an accurate quote, and delivered the repairs without any unexpected surprises. We're also glad you appreciated the prioritized maintenance recommendations and the extra touches from our team. Your trust, humor, and recommendation mean a great deal to us. Thank you for choosing Oswald's, and we look forward to helping you keep your vehicle in top shape for years to come!