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Rexburg and Idaho Falls Auto Repair

3991  Reviews
Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
Idaho Falls(208) 516-1718
725 Yellowstone Ave, Idaho Falls, ID 83402
Rexburg(208) 516-2402
1005 North 2nd E, Rexburg, ID 83440
5

The concern about my car was genuine when I brought it in. The technician who was assigned to my car went above and beyond to make sure all of my concerns were handled professionally. He also discovered an issue that needed repair that he completed with great skill and dedication.

Thank you for your kind words, Ralph! We're thrilled to hear that our technician provided exceptional service and addressed all of your concerns with professionalism. It's great to know that their dedication and skill resulted in a successful repair. We look forward to serving you again in the future!

- Idaho Falls
5

I had some work done on my vehicle. I was quoted a price and was called later letting me know it would be less as some work did not need to be done. I appreciate the integrity I have experienced from Oswalds.

Thank you Bryan for taking the time to review your recent visit. We are pleased to hear of your positive experience! Integrity is at the core of our business and we are glad to have exceeded your expectations. We look forward to serving you again in the future!

- Idaho Falls
5

I enjoy the way they take care of me and my car. Thanks for treating me well.

Dan, thank you for your kind words! We're glad to hear that you had a great experience at our dealership. Providing excellent care for both our customers and their cars is our top priority. If there's anything else we can do for you, please don't hesitate to reach out.

- Rexburg
5

The manager and crew are awesome! They listened to all of my concerns and gave me advice on what is most important and what can wait to repair. They worked with me to get the best deal and did quick, efficient service. Definitely will recommend them.

Thank you for the glowing review, Dusty! We're thrilled to hear that you had a positive experience with us. It's our priority to provide exceptional service and make sure you receive the best deal. We appreciate your recommendation and look forward to assisting you in the future!

- Rexburg
5

I have been using these guys for a couple years now and have a good sense of how they operate on a consistent basis. These guys consistently exhibit the highest level of professionalism. I love that they send a full inspection report directly to my phone for review. They go the extra mile to show each customer that they are valued. I love that they vacuum out my car and wipe down the glass as part of a regular oil change. If you want the bare-bones cheapest option, go to one of the National chain places and have the 12 year old working there try to service your vehicle without ruining it. If you want your vehicle to be serviced/repaired properly and have a great customer service experience while you’re at it, then go to Oswald.

Hi Mark, we're thrilled to hear about your experience with us! It's fantastic that our team consistently delivers professional service and goes above and beyond to make you feel valued. Your satisfaction is our top priority, and we're glad our inspection report and complimentary car cleaning have made a difference. Thanks for choosing us, and we look forward to serving you again!

- Rexburg
5

Tim was the best! They took care of our problems promptly professionally and went the extra mile to take care of us. They are always well informed and explain things in a no pressure easy to understand method. They are honest and never pressure you into unnecessary repairs and make us feel calm during the stressful process of repairing our car. Thank you Oswald’s!

Thank you for your wonderful review, Jaren! We are delighted to hear that Tim provided top-notch service and went above and beyond to ensure your satisfaction. Transparency and expert guidance are core values at Oswald's, and we're pleased that you felt at ease during the repair process. Your appreciation means a lot to us, and we look forward to serving you again in the future!

- Idaho Falls
5

Great service. in fact, I went in with an expected problem and they confirmed that it wasn't a problem and did it at no charge and came back for another repair. Definitely a go-to for us.

Thank you for the 5-star review! We're delighted to hear that you had a great experience with us. We strive to provide top-notch service and it's wonderful to know that we exceeded your expectations. We look forward to serving you again in the future!

- Rexburg
5

Always great to work with!!

Thanks for your positive feedback, Tina! It's fantastic to hear that you continually have a great experience working with us.

- Idaho Falls
5

My experience was excellent. They have great customer service and took the time to explain the services that were needed on my car and why.

Thank you for the wonderful review, Katie! We're thrilled to hear about your excellent experience with us. It's great to know that our customer service and attention to detail were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

- Idaho Falls
5

The only place I will ever go!

Thank you for the great feedback, Brooke! We're thrilled to be your go-to place. We look forward to serving you again soon!

- Idaho Falls
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