Rexburg and Idaho Falls Auto Repair

Very friendly and professional. Prices are what you would expect (not cheap but fair in my opinion). Interactions with staff were always friendly and courteous.

We don't trust anyone else with our vehicle. Always friendly, professional & especially honest. Let me know what future works needs done. If they don't offer a service they ditect me to a reputable place to get it done. KEEP UP THE GREAT WORK!!! YOU ARE THE BEST!!!

They will be my " go to" shop. Awesome as usual. Great communication. Best shop I've used. Thanks!

Edit: These guys reached out to me 4/6/22 about resolving this. I appreciate them being willing to follow up. Just think we got our wires crossed in communication and I picked up my truck on a Saturday when there was no one to work with. Hence the review. In between the pick up date and the date they reached out, I've made adjustments to account for the circuit stuff and overall my pickup runs great! Oswald's does quality work! Furthermore, they will follow up and stand behind their work. Much appreciated fellas. __ I've taken my truck to Oswald's for years now so I do think they perform quality work. My most recent experience was a let down. It's an older truck (2001) and I understand these things have a life span. I'd thought they were doing a great job of communicating what the issue was, the fix needed, and the expected side effects of taking certain actions. I had an issue where my truck wouldn't start. I was told the issue was the fuel pump as well as a circuit draining my battery. They replaced the fuel pump, which was the expensive piece, and cut the circuit. I was on board with everything and explicitly asked beforehand about any weirdness that could happen from cutting the circuit. It was explained to me that the radio would be all that I lose. I get a ride to Rexburg this morning and my truck works! Kind of. None of the dashboard items work (speedometer, fuel gauge, etc.) Driving the truck as is I'll be risking a ticket and at night worse. I wasn't really convinced that I needed a new fuel pump but I understand their explanation. A lot of things a play -- old truck, mixed communication but overall just disappointed.

It took me a little to get in, but they took care of everything my car needed all in one day and at an affordable rate. They even checked on some additional items I wasn't aware of. They called me to talk about them and verify anything else I wanted them to check on before checking me off their done list. They were friendly and straightforward to work with. Very good experience!

We were told by another car mechanic that we needed to get our whole ac unit replaced to fix the leak we had so we decided to go to Oswald’s for a second opinion. Some friends of ours have taken their car there and have had great things to say. When we arrived, they took our concerns seriously and after checking into it, they advised that the machine was running just fine but that the leak was coming from the O-rings. That total saved us from spending about $1500 from what the other company had told us. We appreciate Oswald’s for being honest and taking the time to find the real issue!

These guys are awesome, they went out of their way! Provided a ride for me to home and returned my car home since I was working. Life Savers for sure. My engine was having issues and they were quick on finding the problem. Communicated well and finished quickly. Friendly and so reasonable in price, Thank U!

Very happy with the level of customer service here. They were very transparent with what repairs needed done and they even brought me into the shop to show me exactly what was wrong. Prices were great and they got me up and running in no time!