Rexburg and Idaho Falls Auto Repair

While traveling out of the area our truck threw the serpentine belt. I have so much respect for the work Oswald has done on our vehicles in the past I had my truck towed 160 miles to their shop. Turned out my water pump had frozen up. They said thei next opening wasn't for 2 weeks but would slid me in if there was a cancelation. They called 3-days later to let me know it was done Thank you Tim and Josh. Update on Oswalds: I tried to make an appointment at the Idaho falls location, it was a last minute thing. They were completely booked up for the next three weeks. I wasn't in a hurry, but we were leaving in a couple of days for 2-weeks and I told Tim I would call when we got back. As it happened we had to go to Rexburg that sfternoon so I called Oswalds there, they were also full, as I actually expected. While we were in Rexburg my battery light came on and my alternator gauge dropped to zero. We were about a mile from Oswalds so I went there and asked Nick if he could take a quick look. My alternator was shooting sparks out and was definitely shorted. I was expecting to have it towed home but Nick said he would try and get it fixed while we waited. He called the owner Kevin, Nick ordered the alternator and Kevin came in and changed it out in less than a hour it was ready for us. That is one of the reasons I absolutely love Oswalds, they will make ever effort to help folks out.

Once you get a few years on, you realize how hard it can be to find a mechanic who you can trust, who is honest, and who is fair on pricing. Oswald's is amazing!! I have dealt with them on several occasions getting my 2011 RAV4 up to speed. Josh the manager is a people person and very knowledgeable. He is a leader and you can tell the crew respects him. I would not hesitate recommending Oswald's to anyone. Idaho Falls is very lucky to have them.They are sometimes booked out 2-3 weeks in advance (it's worth the wait!) Keep up the good work and thank you! Bryan Donnelly

Everyone is always so helpful and friendly here. I'm glad that I have a mechanic I know I can trust to do a good job and do what needs to be done at a reasonable cost.

They are honest upfront and great price

There was a problem with my starter and I needed it to be replaced it was expensive but I knew that would be the case for a starter but they got it done really fast and when I got in the car and noticed a different problem they took the time to figure that out so I really appreciated that.

Everyone at Oswald was awesome. I was back on the road in no time and price was really reasonable.

Service was great. Did locate another problem that will need attention in the near future. Very customer oriented.

I have had great service each time I needed repairs or maintenance completed. Work is completed accurately and on time.

Honesty and integrity what else is there to say? Oh yes, quality parts and labor, dependability, excellence, customer oriented. This is why I won't take my cars anywhere else.