They supposedly did a leak down test on my vehicle but they only checked 1 cylinder that they could reach they had it done in 10 minutes they told me I would need head work I personally don't think they had time to do the test but if they can prove me wrong I'll change my review (Update for the owner) I spent over $400 in towing fees to bring my car to your shop the least they could have done is pulled it into the shop to check it cause how do I know anything was done when it sat in the same spot why wasn't I ever charged for diagnostic test like the leak down test you can't tell me it didn't cost money for the employee to test it so why wasn't I ever charged that leads me to believe I wasn't charged cause nothing was done just how I see it cause nothing is ever free
James, thank you so much for this feedback! Josh is going to give you a call to discuss this. You aren't wrong about only checking one. We did this as an effort to save on diagnostic cost and made a deduction based off of years of experience. We'd love your help in how we could have given this message more effectively so it didn't seem deceitful or like we were too busy. Looking forward to the conversation and learning from you.
- Oswald Service Inc - Idaho Falls Downtown