Rexburg and Idaho Falls Auto Repair

Hour of service: Mon-Fri: 08:00 AM - 05:00 PM
5

Having my car serviced is one of my more enjoyable activities since I found Oswald Service and Repair. Knowing this job will be done correctly, with care and professionalism is indeed comforting. I will continue to share my satisfaction at every opportunity.

Thank you, Dale! It's fantastic to hear that having your car serviced with us is an enjoyable experience. We take pride in providing top-notch service and ensuring that everything is done correctly. We appreciate your continued satisfaction and look forward to serving you again.

- Rexburg
5

Fantastic communication and knowledge Very helpful and Tim was very helpful Great service

Mark, thanks for sharing this! We’re glad Tim and the team could provide clear communication, expert knowledge, and helpful service. It means a lot to hear your experience was positive, and we’ll be ready whenever your vehicle needs attention again.

- Rexburg
5

Our subaru legacy came due for a transmission flush and our usual oil change service recommend Oswald service to us. Oswald got our son's car scheduled quickly and when service was completed saved over 20% off of the service price at the dealership. Son has noticed more power, better response, and may be getting better gas mileage as well. Great service for a great price.

Cary, we appreciate you sharing how this worked out. Getting your son’s Subaru in quickly and seeing real improvement afterward is exactly what we aim for, especially when it saves a big chunk compared to the dealership. Glad the car is feeling stronger on the road, and we’re happy to be a resource your family can count on moving forward.

- Idaho Falls
5

They serviced and fixed my truck fast and were very friendly.

Thank you for the 5-star review, Derek! We're thrilled to hear that you had a positive experience with us. It's our top priority to provide fast and friendly service to all of our customers. If you ever need any further assistance with your truck, don't hesitate to reach out.

- Idaho Falls
5

They were amazing. Very fast n efficient!! I was very grateful that they could help me out!!

Trish, thank you for taking the time to share your experience. We’re glad we could assist quickly and make things easier for you. We look forward to helping you again whenever you need us.

- Idaho Falls
5

Quick, thorough, and efficient

Thank you, Ron, for taking the time to share your positive experience! We're thrilled to hear that our service met your expectations. Your feedback encourages us to continue providing top-notch service to all of our customers. We look forward to serving you again in the future!

- Rexburg
5

Aidan, we appreciate you taking the time to leave an awesome rating. We’re happy everything went smoothly and can’t wait to see you back when needed.

- Idaho Falls
5

Extremely professional and know what they are doing would recommend.

Scout, thanks for the five stars! We’re happy to hear you were satisfied and can’t wait to assist you with future service.

- Idaho Falls
2

Women beware. Had a good family friend taken for a ride by Oswald’s. Was charged DOUBLE what even the dealership would have charged. Unfortunately I wasn’t consulted until after. $50-100 part depending on your accounts at the parts stores and an hour of book time. Walked out with a $600 bill. If she had denied service, $180 diag. Shame on you. This is what gives techs a bad name.

2

Women beware. Had a good family friend taken for a ride by Oswald’s. Was charged DOUBLE what even the dealership would have charged. Unfortunately I wasn’t consulted until after. $50-100 part depending on your accounts at the parts stores and an hour of book time. Walked out with a $600 bill. If she had denied service, $180 diag. Shame on you. This is what gives techs a bad name.

Hi Z, Thank you for your feedback. We take concerns like this very seriously, which is why we’ve made multiple attempts to connect directly with the customer involved, but have not been able to reach them. At this time, we have no record of any dissatisfaction from the customer themselves. In fact, following the visit, they expressed appreciation for the service they received, which makes this situation understandably confusing for our team. We would welcome the opportunity to better understand your concerns. If you’re open to it, please feel free to contact us directly so we can discuss this further. - The Oswald Service & Repair Team

- Idaho Falls